Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.
Lencioni’s passion for organizations and teams is reflected in his writing, speaking and executive consulting. Lencioni is the author of ten best-selling books with over three million copies sold. After ten years in print, his book The Five Dysfunctions of a Team continues to be a fixture on national best seller lists. His latest book, The Advantage: Why Organizational Health Trumps Everything Else in Business, was released in March and became an immediate national best seller.
Steve Ballmer retired as CEO of Microsoft in February 2014 and didn’t take long to move onto his next job, boss of the Los Angeles Clippers. In August he closed a $2 billion purchase of the team, the highest price ever paid for an NBA squad. The hefty price tag didn’t faze Ballmer, who keeps getting richer as Microsoft shares rise steadily since his departure.