Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.
Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today.
Jack Mitchell, author of Hug Your Customers, The Proven Way to Personalize Sales and Achieve Astounding Results and Hug Your Poeple The Proven Way to Hire, Inspire and Recognize Your Employees to Achieve Remarkable Results is CEO of Mitchells/Richards/Marshs, a three-generation family business that operates three upper-end brand men’s and women’s specialty stores in Westport and Greenwich, CT, and Huntington, NY.