John Tschohl, Management Speaker. Customer Service Strategist. Organization Expert.
John Tschohl Speech Sample:
John Tschohl Speech Topics:
- Achieving Excellence Through Customer Service
- Creating a ‘Wow’ Customer Service Experience
- Moving Up
- Empowerment: A Way of Life
- Strategies for Customer Service
- Loyal For Life
- Ca$hing In
- Customer Service In a Social Economy
About John Tschohl
For the last 37 years, John Tschohl has been solely focused on helping organizations drive a service culture through his technology built on practicality, simplicity, and common sense. With his credibility and focus on empowerment, he has the ability to emotionally communicate the power of the service strategy from top executives to the total workforce.
Tschohl is dynamic, hard-hitting, and inspirational. His experience and “guru” status provide the credibility critical to get management buy-in. He will create an emotional buy-in using measurable data that CEO’s respond to. His books are especially recognized and esteemed by senior executives as the most powerful must-reads in Customer Service.
John’s common sense message is built around his 45 years in speaking, designing training programs, and developing a high-performance workforce.
John has been featured on major television shows from Good Morning America, CNBC and PBS to USA Today’s cover story, newspapers, radio stations, and magazines from every corner of the world. John’s technology and books are in 11 languages, represented in over 45 countries, and 90 percent of Service Quality Institute’s business is international.
To request John Tschohl to be a guest speaker at your next event, contact:
Robinson Speakers Bureau | The Gold Standard For Speakers
+1 646-504-9849 | email@example.com