Gamification Expert, Business Engagement Strategist
Gabe Zichermann is the chair of the Gamification Summit where top thought leaders in this burgeoning industry gather to share knowledge and insight. Gabe’s next book contains the most cutting-edge strategies about how the mechanics of games will start to affect how businesses will engage audiences, with a section dedicated to customer service.
Zichermann is also the author of, ”Gamification by Design“ (2011) which looks at the technical and architectural considerations for designing engagement using games concepts.
His previous book ”Game-Based Marketing“ (2010) achieved critical and industry acclaim for its detailed look at innovators who blend the power of games with brand strategy.
A resident of NYC, Gabe is a board member of StartOut.org, advisor to a number of startups and Facilitator for the Founder Institute in Manhattan.
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