Robinson Speakers Bureau

The New York Speakers Bureau

  • ABOUT
    • FAQ
    • Resources
  • MEDIA
    • Blog
    • Speaker News
    • Podcast
  • 2022 TALENT
  • TOPICS
    • Business Speakers
    • Celebrities
    • Diversity & Inclusion
    • Economists
    • Innovation
    • Leadership
    • Marketing
    • Metaverse Speakers
    • Motivational
    • Technology
    • Virtual Keynote Speakers
    • Women’s Empowerment
  • A – Z LIST
  • CONTACT
    • Become A Speaker
    • Contact Us

Lior Arussy : Customer Experience

January 15, 2011 By James Robinson

World’s Leading Authority on Customer Experience Management


Lior Arussy Topics:

  • High-Tech, High-Touch Customer Service
  • Marketing on a Digital Island
  • Exceptional Service, Exceptional Profit
  • The Heart of Hospitality

Lior Arussy Speech Video:

Lior Arussy Biography:

Mr. Arussy led the internet security division at Hewlett-Packard where he grew the business by 50% per quarter for 3 consecutive years. His strategy of enabling eBanking access to consumers via mission critical security was a new concept at the time. At the height of this era, Mr. Arussy managed the eBanking security infrastructure for 120 of the largest banks in the world with combined assets of $8 Trillion…no bank was ever compromised.

Lior Arussy is the founder of Strativity Group, a global customer experience research and consulting firm, which helps clients create delightful customer experiences and execute profitable customer strategies. Arussy grew the company from his garage to a multi-national professional firm with offices in the US, Canada, the UK, Norway, Turkey and Australia. The company was recognized by Forrester Group as one of the leading pioneers in the area of customer centric transformation. Strativity measures their success by a single method: the customer’s successful execution of their strategies.

Mr. Arussy’s latest book, Customer Experience Strategy, is described as “the most ambitious and successful attempt at a comprehensive text on the practice of customer experience management…refreshingly practical.” –strategy + business magazine

Lior Arussy is the recipient of CRM Magazine’s “Influential Leader Award” and the author of 5 books on customer experience and employee engagement. His syndicated column “Focus: Customer” reaches over 1,000, 000 readers worldwide every month. Over 100 of his articles have appeared in publications around the world, including Harvard Business Review.

To request Lior Arussy to speak at your next event, contact:
Robinson Speakers | The Gold Standard For Keynote Speakers
646-504-9849 | info@robinsonspeakers.com

Filed Under: Robinson Speakers Tagged With: Consumer Markets, Customer Experience, How to treat a customer, keynote speech, Lior Arussy, robinson speakers bureau, speaker, Speeches

Similar:

John Mauldin SpeakerJohn Mauldin : Financial Expert Book a SpeechBill Nye : The Science Guy Anthony Bourke SpeakerAnthony “AB” Bourke : Fighter Pilot Jay Baer SpeakerJay Baer : Digital Marketing
Book Now

Let’s get started on your event.

Contact us to kick things off. This will be more fun than you think!

Get in Touch

Copyright © 2023 · Robinson Speakers, LLC