From technological and consumer expectation shifts to evolving generational and relationship dynamics, to volatile political and regulatory environments, leaders today face an era of unprecedented change.
Robert Cialdini: Influence at Work
Dr. Robert Cialdini has spent his entire career researching the science of influence earning him an international reputation as an expert in the fields of persuasion, compliance, and negotiation. His experience makes him an ideal leadership and management speaker.
John Tschohl: Customer Service Strategist
For the last 37 years, John Tschohl has been solely focused on helping organizations drive a service culture through his technology built on practicality, simplicity, and common sense.